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Leadership Lessons—Easy When You Are with the Right People

Charlie ‘Tremendous’ Jones once said, “You are the same today as you’ll be in five years except for two things:  the books you read and the people you meet.”

Motivational speaker Jim Rohn refined that perspective:  “You are the average of the five people you spend your most time with.”

Examples of both of these sayings were abundant last week when my wife, Mary Kay, and I attended The Dwyer Group’s 35th Annual Reunion, where More than 2,000 people gathered at the J.W. Marriott in San Antonio. Just being in San Antonio got me even more excited for Auto Glass Week upcoming in the next few weeks.

The reunion inspired me to remind everyone to start making plans to spend some time with “old friends” at Auto Glass Week or make connections with new people who can help you take your business to new heights.

One of my favorite Glass Doctor’s sessions is our “Panel of the Pros.” I invite all of our previous Franchisees of the Year to join together on stage and take questions from audience members. Here are a few of the nuggets from the panel:

  • “I had to change me. I came to the realization that the only person holding our company back from what we could accomplish was me. It took that harsh realization, combined with the difficulty of change, to accomplish what we have today!”
  • “It all has to do with getting your head right. Over the past couple of years I’ve spent a great deal of time working on myself. Reading the right books. Listening to the right tapes. Meeting with other people who were like-minded and working on the same things I was.”
  • “It doesn’t matter what is happening in your life or what it is happening in your business. You have to put all of that aside when you walk in the front door in the morning. Remember, you are leading your company and your employees need to want to work with you each day.”
  • “Success is all about your people. You need to assemble the right team of people.”
  • “Reviews. If you are not getting good customer reviews you can’t grow like you want to grow.  How many reviews do you have? If you get a bad one, make sure you get it right!”
  • “Don’t be afraid of price. Be afraid of poor quality and poor service.”
  • “Set goals. Write them down. Review them often. You’ll be amazed at this simple process.”

Who are the five people you spend your time with? What books are you reading? Are you the same leader that you were a five years ago? Are you the same leader that you were a year ago?

You have the chance, every day, to make the decision—then take action—to become a better leader.  You’ll love the results that can happen with that simple decision. See you in San Antonio soon.

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